Work
Milestone Equipment Holdings
Design // Brand Identity System & Launch
The Client
Milestone is one of the largest and fastest growing transportation equipment lessors in the United States, operating a diversified fleet of approximately 85,000 pieces of equipment, including:
- Highway and intermodal trailers
- Storage and convention trailers
- Marine and domestic chassis
- Domestic containers
- Refrigerated trailers and containers
- Flatbed trailers
- Other specialty equipment
The Challenge
To modernize the well-known brand identity of this transportation industry leader while bringing various merged/acquired companies under the umbrella, successfully rolling out the identity across all touchpoints.
The Solution
Brand Identity System & Launch
Rebranding legacy brands is a passion of ours – one that we treat with the utmost care. In this case the organization – founded in 1984 – was represented by a pencil-drawn logo. The mark was virtually impossible to reproduce in applications outside of print (such as embroidery for swag items or rugs to welcome customers to a branch location).
When entering into this process we always take the time to meet with relevant stakeholders – in this case Client Leadership and Customers. It was unanimous – the Half Dome mountain depicted in the logo meant something important to those surveyed. It also stood out in an industry largely branded by mode of transportation – truck, rail or ship. Our process included the design of a new mark – complete with color palette to use as a bridge solution as each division became a part of the Milestone family. We also carefully crafted messaging based on the Research to support the new brand narrative. Once the brand was adopted by Milestone leadership (staff/board) our team put in place a strategy for launch. This included a campaign that relied on paid/owned/earned efforts to use this moment as one that would educate current prospective customers while driving brand preference and sales. The resulting award-winning campaign was highly successful, creating a substantial pipeline for sales team members to execute on.
Before
After
The Outcome
Metrics
Brand Campaign Launch:
- Website Traffic: 35% increase
- Users: 30% increase
- Content Engagement: 25% increase
- Sales Qualified Leads: 25% increase
IANA EXPO Trade Show
- Attendees: 1,800
- Milestone: Website Traffic: 35% increase; Users: 30% increase; Content Engagement: 25% increase
- NACPC: Users: 5% increase; New Sessions: 10% increase
Awards & Accolades
Transportation Marketing & Sales Association (TMSA) 2019 TMSA Compass Awards: Award of Merit – Events